The Leukemia & Lymphoma Society - Fighting Blood Cancers
13 Replies Last post: Jul 20, 2009 12:45 PM by Tex  
Samantha Mills Community Administrator 157 posts since
Jan 9, 2008
Currently Being Moderated

Jul 17, 2009 2:00 PM

Quick and Friendly Reminder from the LLS Community Admins

This is just a friendly reminder that we have monitors on staff who read the boards on a daily basis. Part of what they do is:

 

  • Move threads when it makes sense for them to be in a different board.
  • Make sure conversations are friendly and appropriate.
  • Check to see if any conversations have been reported via the Report Abuse link.
  • Read more about what they do here.


If you are unsure of how to use the LLS Community visit the Getting Started Guide or the Frequently Asked Questions page in Comment on the Discussion Boards.

 

Overall our goal is to make sure you have a positive and streamlined experience as you interact with your peers in the LLS Blood Cancer Discussion Boards. If you feel that something should be changed or you have a problem that you can't find an answer to, please feel free to post in the Comment on the Discussion Boards section or email us at community@lls.org. We will try to answer your question by the end of the following business day.

porciniak   178 posts since
Apr 3, 2009
Currently Being Moderated
1. Jul 17, 2009 4:23 PM in response to: Samantha Mills
Re: Quick and Friendly Reminder from the LLS Community Admins

Hi Samantha,

 

As for --Move threads when it makes sense for them to be in a different board.

 

I've noticed that there are frequently questions posted in Tell Us Your Story, that go unanswed for few of us check that board dailhy - shouldn't they be directed by monitors to the open forum or a more appropriate thread?

 

Also, what do the stats on usage reveal?  We're missing a fair number of previous posters and the traffic seems to be consderably lighter.

 

As for 'streamlined' experience, I DON"T THINK SO.  Best wishes, dj

KyGuy   1,271 posts since
Apr 3, 2009
Currently Being Moderated
3. Jul 17, 2009 5:04 PM in response to: porciniak
Re: Quick and Friendly Reminder from the LLS Community Admins

porciniak wrote:

 


Also, what do the stats on usage reveal?


Of course we posters couldn't see the number of views on the old board but I'm amazed too look at the number of views.  I think it shows a tremendous amount of people who probably never post.  I put a new post out there a few weeks ago and couldn't believe how quickly it hit 100 views.  It was less than 2 days. Some people probably hit it more than once but i was still impressed.

 

Kelly

mags   19 posts since
Jun 24, 2009
Currently Being Moderated
4. Jul 17, 2009 5:19 PM in response to: Samantha Mills
Re: Quick and Friendly Reminder from the LLS Community Admins

I am a  newbie to this board, but not to other message boards.  I am truly glad you all are here, but I do not find it user friendly.  I do not find it confusing; more cumbersome really.  Is there some way to know when the original thread was posted without actually reading it?  I have found some threads that go on and on for months it seems, more like a chat room, really.  Thus the last post really has nothing at all to do with the original thread many times.  I realize that the board members are purposely doing it, but may not realize the effect it has.  It is difficult to follow a thread that has numerous pages, like over 5 or so.  Look at some of the topics and see just how long they are...... no newbie is gonna want to jump in the middle!   It *does* take a while for newbies to feel comfortable posting, and not fear get ting slammed.

 

Unfortunately, I have no real solution, except to list the number of pages in each thread, and I will just avoid those that are endless.  Perhaps the posters could start new threads more often, instead of continuing one that is no longer on topic?  Maybe a live chat room could be started, even if only one evening a week for starters?  (if there already is live chat, forgive me)  I know how important it is to keep in touch with your support system, especially those who REALLY know how you feel.

 

Again, thank you for being here, and I do not mean to be critical, but wanted to voice my thoughts.  :-)

 

Mags

KyGuy   1,271 posts since
Apr 3, 2009
Currently Being Moderated
5. Jul 17, 2009 6:40 PM in response to: mags
Re: Quick and Friendly Reminder from the LLS Community Admins

Mags,

 

Since it's late on Friday, I'm not sure the admins will get back to you until Monday so I'm going to jump in here.  I'm not sure if there is a way to see when the thread was started.  However, when you go into a forum, there are 3 tabs at the top.  The Discussions tab is the right-most and it gives you the most information about the threads.  I like it because it tells you the author, the last poster, and the number or replies.  To the right of the tabs is an option to set that tab as your default.  That way it will always open that tab on that forum when you're logged in.

 

Another nice thing about that tab is that it will indicate which threads have been updated since the last time you logged in - well at least it does for the threads that you've read in the past.

 

While it doesn't tell you the original date of the thread or the number of pages, the number of replies gives you a bit of an indication.  I believe there will be 30 replies per page (someone correct me if I'm wrong).

 

I understand your request for people starting new threads and I've seen some that get far away from the original topic.  There are threads that are important to the patient when all information is in one place.  The transplant forum is the main example of that.  The people there go through a long experience and those threads tend to get very long.

 

Hope this helps,

Kelly

Tex   3,897 posts since
Apr 3, 2009
Currently Being Moderated
6. Jul 18, 2009 9:51 AM in response to: porciniak
Re: Quick and Friendly Reminder from the LLS Community Admins

What the heck and where the heck is "Tell Us Your Story?"

KyGuy   1,271 posts since
Apr 3, 2009
Currently Being Moderated
7. Jul 18, 2009 12:57 PM in response to: Tex
Re: Quick and Friendly Reminder from the LLS Community Admins

Tex wrote:

 

What the heck and where the heck is "Tell Us Your Story?"

It's on the main page under communities.  I don't go there much but it's a page where people can post their backgrounds.

Tex   3,897 posts since
Apr 3, 2009
Currently Being Moderated
8. Jul 19, 2009 4:26 PM in response to: KyGuy
Re: Quick and Friendly Reminder from the LLS Community Admins

Ah.

 

I bypass that and come straight to the main forum menu here.

Wobbles   308 posts since
Apr 3, 2009
Currently Being Moderated
11. Jul 20, 2009 11:50 AM in response to: Samantha Mills
Re: Quick and Friendly Reminder from the LLS Community Admins

Samantha, I can see that a thread (to which I had responded) was moved from “Tell us your story” to “Living with HCL”. That was good of you and it has worked out for the best. But I want to know: do you alert the thread initiator to the move? I am worried that a newbie might easily get confused, possibly offended, if a thread of theirs disappears.

 

Mags, you’ve made some excellent points. It certainly behooves us long time posters to keep the site as friendly as possible.

 

Joe

Tex   3,897 posts since
Apr 3, 2009
Currently Being Moderated
13. Jul 20, 2009 12:45 PM in response to: Samantha Mills
Re: Quick and Friendly Reminder from the LLS Community Admins

There's an e-mail sent when a post reported as abuse is approved.  I assume there's one sent when one is disapproved, too.

 

Can't you just send an e-mail to explan a post has been moved, where to and why?

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